Insight CX: Our Evolution

I was schooled in the late 70’s and early 80’s of the previous century and am finding  this fast-moving world of technology both alarming and exciting. My young team members at work, however, seem to easily flow from one new thing to the next. There is no panic and confusion when confronted with a challenge or a never before seen device or software; just an outward calm approach. They seem to have an in-built question tree to help them navigate swiftly and easily to the most obvious solution. Read more